Washington MAST (Mandatory Alcohol Server Training) Practice Exam

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What steps should be taken if a patron appears to be a binge drinker?

Encourage them to drink more responsibly
Speak to them privately and suggest alternatives for their safety
Ignore the behavior and continue serving normally
Offer them free drinks to make them feel welcome

The correct answer is: Speak to them privately and suggest alternatives for their safety

When a patron appears to be a binge drinker, it's critical to prioritize their safety and well-being. Speaking to them privately and suggesting alternatives shows a responsible approach to alcohol service. This method allows for a sensitive conversation that can help the patron understand the potential risks associated with binge drinking without embarrassing them in front of others. By suggesting alternatives, such as non-alcoholic beverages or taking a break from drinking, you are actively promoting safer drinking practices while maintaining a positive atmosphere. This approach aligns with responsible serving practices, demonstrating a commitment to the health of your patrons and reducing the risk of alcohol-related incidents. Encouraging responsible drinking in a supportive way fosters a safer environment, which is crucial in an establishment serving alcohol. This strategy helps build trust and can sometimes lead the patron to reflect on their drinking behavior.