Washington MAST (Mandatory Alcohol Server Training) Practice Exam

Serving water or non-alcoholic beverages is a recommended alternative to serving an intoxicated customer because this approach promotes responsible drinking and helps to mitigate the effects of alcohol. When a customer shows signs of intoxication, offering water or non-alcoholic drinks can assist in rehydrating them and slowing down their alcohol absorption, which can help prevent further impairment and reduce the risk of accidents or health issues.

This strategy aligns with the principles of responsible alcohol service, which emphasize the importance of ensuring that all patrons are safe and that their well-being is a priority. By providing alternatives that do not contain alcohol, bartenders and servers can support intoxicated customers in a way that promotes their health and safety, while also complying with legal and ethical responsibilities to avoid over-serving alcohol.

On the other hand, offering a stronger drink or just serving food would not address the immediate issue of intoxication effectively. Asking a customer to pay their tab may not help reduce their level of intoxication and could lead to unsafe situations, such as driving under the influence.