Washington MAST (Mandatory Alcohol Server Training) Practice Exam

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What must be done if a fake ID is suspected?

Confront the customer aggressively
Refuse the sale and inform a manager or law enforcement
Ignore the suspicion and complete the sale
Ask for a second form of identification

The correct answer is: Refuse the sale and inform a manager or law enforcement

If a fake ID is suspected, the appropriate course of action is to refuse the sale and inform a manager or law enforcement. This response is critical for several reasons. First, using a fake ID to purchase alcohol is illegal and can lead to serious legal consequences for both the individual attempting to use it and the establishment serving the alcohol. Ensuring that no illegal transactions occur protects the business from potential penalties, fines, or licenses being revoked. Additionally, informing a manager or law enforcement about the situation ensures that there is a proper protocol followed. Management may have specific policies in place regarding handling such incidents, which may include documenting the attempt or involving security if necessary. Law enforcement may be needed to address more serious violations if the situation escalates. Taking action rather than ignoring the suspicion or completing the sale maintains the integrity of the service establishment and upholds responsible serving practices. It's crucial for servers and staff to be vigilant and proactive in preventing underage drinking and the use of counterfeit identification to safeguard their establishment and community.