Washington MAST (Mandatory Alcohol Server Training) Practice Exam

What must be documented in the incident report regarding a patron's intoxication?

1. Time, date, details of the incident, and actions taken

2. Only the time and date of the incident

3. Just the details of the incident

4. Actions taken and witness accounts

The correct answer is: Time, date, details of the incident, and actions taken

The correct answer involves documenting the time, date, details of the incident, and actions taken. This comprehensive approach ensures that a complete record is maintained, which is crucial for several reasons. First, documenting the time and date provides a chronological context for the incident, which is essential for any future investigations or reviews, as it establishes when the event occurred. Second, including the details of the incident captures the specific circumstances surrounding the patron's intoxication, such as behaviors exhibited, interactions with staff, and any observations made by servers or patrons. This information is vital for understanding the situation fully and for any potential liabilities that may arise from the incident. Lastly, documenting the actions taken shows the steps that were implemented in response to the patron’s intoxication, such as notifying security, calling for a taxi, or refusing service. This record can help demonstrate that employees are following responsible serving practices and adhering to legal requirements, which is essential for protecting the establishment and its staff from legal repercussions. Overall, this thorough documentation serves to create a clear and well-rounded account of the incident, facilitating effective communication and decision-making among all parties involved.